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Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

March 19, 2020

At a special meeting of council (18th March) it has been decided, with cross-party support, that the council will close its facilities to the public with immediate effect. Lagan Valley Island will therefore remain closed to the public until further notice.

For the most up to date information on Lisburn & Castlereagh Council services and facilities, please see their website

 

REGISTRATION SERVICES

Following the strict new measures introduced by UK Government on Monday 23 March 2020, including the advice to ‘STAY AT HOME’ the Registration Services offered at Lisburn and Castlereagh City Council are now restricted.
 
Registration of Births
Birth registration services are suspended – this is subject to review.
Note:  During this exceptional period, parents will not be penalised if the birth has not been registered within the required 42 day period.
Parents can continue to register their child at a GP Practice during the suspension of this process.
They will be required to supply the following information when they contact the Surgery;
* Child’s Health & Care Number (Issued by the hospital at birth)
* Full Name the child is to be registered as
* Home Address the child will be residing at
 
Marriages and Civil Partnerships
There will be no civil marriage or civil partnership ceremonies within the district until further notice.  We will not be taking further bookings at this time.
To cancel or postpone your wedding please email Bdm.Registration@lisburncastlereagh.gov.uk with your name, mobile number and date and place of marriage and we will respond to you in due course.
 
New applications for Religious or Humanist marriages will only be accepted by post for weddings.  We are happy to accept photocopies of passports and other legal documents on the proviso that the originals are seen when collecting the Marriage Schedule.  We will contact you to pay the £44 fee over the phone, so please be sure to provide your phone number.
 
For those customers who have provisionally booked a civil wedding/civil partnership and still need to give Notice of Marriage we will also only be accepting by post.  We are happy to accept photocopies of passports and other legal documents on the proviso that the originals are seen when collecting the Marriage Schedule.  We will contact you in relation to payment over the phone, so please be sure to provide your phone number.
Postal Address: Lisburn Registration Office, Lisburn & Castlereagh City Council, Civic Headquarters, Island Civic Centre, Lisburn, BT27 4RL.
 
Death Registrations
An electronic system is now in place to register a death or a stillbirth. From Friday 27 March 2020, the doctor will send the death certificate by email to the General Registrar’s Office. The Registrar will then contact the next of kin or their funeral director and the death will be registered by phone. There will be no need to attend your local Registrar’s office.  
 
Click here for more information.
 

Cemetery Administration is facilitated at Lagan Valley Island.  To access information on this service please click here.  Please note that where possible we would prefer all payments to be by credit/debit card. 

 

EVENTS

All events arranged by the council and events hosted in council premises between now and end of June will be postponed. If possible these will be re-arranged at a later date.  Ticket holders for the affected events will be contacted in due course. Tickets will remain valid for postponed events and refunds will be processed where appropriate. 

Please note that following the closure of Lagan Valley Island to the public, our Box Office is also closed. All patrons requiring refunds will be contacted by our staff in due course and we ask for everyone’s patience while we manage under these changing circumstances.​

We are currently working through all shows up to June 2020 and issuing refunds if paid by credit or debit card. You will receive a confirmation email when the refund has been processed. Any customers paid by cash will be contacted separately.

Please email any queries to: lvi.reception@lisburncastlereagh.gov.uk in the first instance and one of our staff members will get back to you as soon as possible.

The Lisburn and Castlereagh City Council switchboard (028 9244 7300) will be operational between 10am - 3pm Monday-Friday. It may not be possible to answer all calls immediately, so please do leave a message and someone will return your call.

 

HEALTH GUIDANCE

Please follow the current public health guidance on the Public Health Agency's website.

Look out for family, friends and neighbours who are vulnerable.

All updates will be placed on Lisburn & Castlereagh City Council's websiteFacebook and Twitter.